Knowledge:

• Note that the primary skills discussed include network infrastructure management, security protocols, and performance optimization. 

• Considering the leadership aspect of the role, the accepted body of knowledge, such as formal education qualifications in Information Technology, Network Engineering, or related fields, should be taken into account to support these activities within your organization. 

• Include required knowledge that has been gained through work practice with LAN, WAN, WiFi, and network security measures. 

• Essential soft skills for leadership and support functions should be included. 

• Ensure that proficiency in these knowledge areas, including troubleshooting and vendor coordination, is clearly described.

Technical skills:

• Note that the primary skills discussed include network infrastructure maintenance, upgrades, optimization, and security. 

• For this Team Lead role, the applicant must demonstrate advanced proficiency in these areas. 

• Identify practical application proficiency in network management and troubleshooting that best supports these activities within your organization. 

• The role also necessitates familiarity with network security protocols and vendor coordination, including the ability to carry out specific activities using appropriate tools and processes to achieve defined business outcomes. 

• Refer to the four levels of proficiency in our Capability Framework related to technical skills, which are specific to the role.